Who Do I Speak To?

If you have a concern regarding your child’s progress or well-being please come into school and talk to us.

Your first point of contact should be your child’s class teacher to discuss support already in place or if you feel that you would like to speak to a senior member of staff, ask to arrange an appointment with the SENCo (Nicola Johnson) or the HoEP (Sue Wilkins).

Appointments can be arranged in person, by phone or by email. School contact telephone number: 01244 981744

The staff who support your child include:

The class teacher who is responsible for

  • Checking on the progress of your child and identifying, planning and delivering any additional support your child may

need (this could be targeted work or additional support) and letting the Special Education Needs/Disabilities Co-ordinator (SENCo)/ Head of Enhanced Provision (HoEP) know as necessary.

  • Reviewing interventions put in place within the classroom.
  • Writing Pupil Progress targets, based on the smaller steps outlined in PIVATS (Performance Indicators for Value

Added Target Setting), reviewing these at least once each term and planning for the next term.

  • Personalized teaching and learning for your child based on their individual needs.
  • Ensuring that the school’s SEN Policy is followed in their classroom and for all the pupils they teach with any SEN.


The SENCo: Miss Nicola Johnson and the HoEP is Mrs Sue Wilkins.  Together they are responsible for:

  • Developing and reviewing the school’s SEN policy.
  • Co-ordinating all the support for children with special educational needs or disabilities (SEND)
  • Ensuring that you, as a parent are;

i) involved in supporting your child’s learning

ii) kept informed about the support your child is getting

iii) involved in reviewing how they are doing.

  • Liaising with all the other people who may be coming in to school to help support your child’s learning, e.g. Speech and Language Therapists, Occupational Therapists, Autism Team professions, Educational Psychologists.
  • Updating the school’s SEN register (a system for ensuring that all the SEND needs of pupils in this school are known) and making sure that records of your child’s progress and needs are kept.
  • Providing specialist support for teachers and support staff in the school, so that they can help children with SEND in the school to achieve the best progress possible.
  • Holding a pupil centered review once a year for children who have additional support provided through funding.


The HoEP can be contacted by e-mail at - swilkins@thearches.cheshire.sch.uk  or

Nicola Johnson at njohnson@thearches.cheshire.sch.uk

The Headteacher: Mrs Michelle Ashfield who is responsible for:

  • The day-to-day management of all aspects of the school; this includes the support for children with SEND.
  • The Headteacher will give responsibility to the SENCo/HoEP and class teachers, but is still responsible for ensuring that your child’s needs are met.
  • The Headteacher must make sure that the Governing Body is kept up to date about issues relating to SEND.


The SEN Governor: Mrs Carol Jones who is responsible for:

  • Making sure that the necessary support is given for any child with SEND who attends the school.
  • Monitoring the support children with SEN receive at The Arches